Terms of Use

1. The agreement

Knocklet is run by Solutas Labs, LLC (“we”, “us”). It is the website at knocklet.com, the owner console at app.knocklet.com, and the Knocklet iOS app, together “the service”. By using any of them you agree to these terms. If you don’t agree, don’t use the service.

2. What Knocklet is

Knocklet is a summon button. An owner puts a code on a door; whoever is waiting presses it when they’re ready; the owner is told, once, on their phone. The service is young and invite-only, and it may change or close.

3. What Knocklet is not

Every page in the product carries this sentence, and it is a term of this agreement, not a caption:

Not for emergencies. Knocklet is for “I’m ready for you” only, and there’s no guarantee a message arrives.

A press writes a record, and Knocklet makes a best effort to notify the room’s owners. There is no promise that a notification arrives, arrives promptly, or is seen. Do not use Knocklet anywhere a missed or late press could put a person’s safety, health, property, or legal standing at risk. It is not a nurse-call system, a dispatch system, or a safety device, and it must never stand in for one.

4. Accounts

Owner accounts are invite-only. Sign-in works by a code sent to your email, so anyone who can read your email can sign in as you: keep that mailbox safe. You are responsible for what happens under your account, including the room codes you print and hand out. We may suspend an account or a room that breaks these terms or puts an unreasonable load on the service.

5. Pressers

A room page asks for no account and no name. Pressing ties the browser to an anonymous session that the room’s owner may end at any time. Codes rotate and rooms close, and nothing in these terms entitles anyone to keep access to a room.

6. Acceptable use

Use the service only where doing so is lawful, and don’t:

• probe, break, or overload the service, or reach for data that isn’t yours;
• collect data from it by automated means;
• use a room’s button, message box, or name to harass, deceive, or impersonate;
• resell the service or present it as your own.

7. Your content

Room names and the short messages typed with a press stay yours. You give us the license we need to store them and show them to the people the service shows them to, and nothing more.

8. As is

The service is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure.

9. Liability

To the fullest extent the law allows, Solutas Labs is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of, or inability to use, the service. Our total liability for all claims, taken together, will not exceed one hundred U.S. dollars.

10. Indemnity

You will indemnify and hold Solutas Labs, its members, employees, and agents harmless from claims, losses, and costs (including reasonable attorneys’ fees) arising from your use of the service or your breach of these terms.

11. Governing law

These terms are governed by the laws of the State of Ohio, United States, without regard to its conflict of laws rules. Any dispute over them or the service belongs in the state or federal courts of Ohio, and you consent to their jurisdiction.

12. Changes and contact

We may change these terms; the date at the top moves when we do, and using the service after a change accepts it. Questions go to hello@knocklet.com.